Autism

General information

For those with autism, as well as being, in most cases, a new experience, taking a plane can involve many difficulties.

Venice Airport adheres to the project "Autism, making my way through the Airport", conceived by ENAC with the collaboration of sector associations and the Airport's managing company. Its aim is to facilitate transit in the Airport as far as possible by providing assistance services. But it also aims - through some simple recommendations and easy strategies for the accompanying persons - to help all autistic travellers to prepare for, and happily accept, every stage of their journey.

Brochure ENAC

Departures and Arrivals Assistance Service

The Airport is prepared to welcome people with autism, recognizing them as PRMs (passengers with reduced mobility) and relating them to the DPNA category (passenger with intellectual or behavioural impairments), with specialized facilities, services and staff dedicated to them.

For all information on how to request assistance during the journey and timing, please click on the following link.

If you do not want to request the PRM service, the Airport provides the possibility for autistic people to use the Priority Lane during security checks.

A chance to familiarize yourself with Venice Airport

To meet the needs of people with autism, we have created materials that can be viewed by autistic passengers so they can become more familiar with the Airport's various areas and processes.

Watch the presentation "Autism - Going to the Airport"

Venice Airport also offers focused pre-visits to the airport itself for autistic people and their escorts scheduled to fly from Venice Airport. This service has been created to provide them with extra help in getting to know the facilities and services available.

Requests for pre-visits must be sent at least 3 days before the desired date of visit. Visits are offered Monday to Friday between 9AM and 7PM at hours defined depending on the Airport's operational needs.

To book a pre-visit and be contacted by Venice Airport staff, fill in the form below.

Our special thanks go to the Oltre il Labirinto Foundation.

Fondazione Oltre il Labirinto

Traveller with autism




Escort











CONSENT AS PER ARTICLE 23 OF LEGISLATIVE DECREE NO. 196 OF 2003



I agree I do not agree
 
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